Privacy Notice

1. Introduction

We take your privacy and data security seriously. SYMBIOCRACY TECH FZCO is committed to transparency in the collection and use of your personal information.

By visiting or using our website, you consent to this Privacy Policy. If you do not agree with any terms of this Policy, please do not use our website.

2. Who We Are

According to applicable data protection legislation, including UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and the EU General Data Protection Regulation (GDPR), we are the data controller responsible for your personal data.

Data Controller: SYMBIOCRACY TECH FZCO
Registration Number: DMCC192968
Address: Unit No: 3407-31-D14, HDS Business Center, Plot No: JLT-PH1-M1A, Jumeirah Lakes Towers, Dubai, United Arab Emirates
Email: ceo@symbiocracy.tech

3. Personal Data We Collect

3.1 Information You Provide

When you use our contact form, you may voluntarily provide us with the following personal data: your name and email address. We only collect this information when you choose to submit it to us. Other information can be sent by you voluntarily in “Contact Us” if you suggest to do so, but it is not required.

3.2 Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through cookies and similar technologies, including:

• Your IP address;
• Browser type and version;
• Device type and operating system;
• Pages visited and time spent on our website;
• Referring website address;
• Anonymous identifiers assigned by analytics tools to recognize unique visitors.

4. Cookies

Our website uses essential cookies to ensure proper functionality. These cookies are necessary for the website to operate and cannot be disabled.

• Necessary Cookies: These cookies are essential for the website to function properly. We use Cloudflare cookies (_cfuvid) to ensure security and proper delivery of our website content. These cookies are session-based and expire when you close your browser.
• Analytics Cookies: We use Google Analytics cookies (_ga, ga *) to understand how visitors interact with our website. These cookies collect information anonymously, including page views, session data, and visitor statistics. Analytics cookies are stored for approximately 14 months. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality.

5. Purpose of Processing

We process your personal data for the following purposes:

• Communication and Support: To respond to your inquiries, questions, and requests submitted through our contact form, and to provide you with relevant information about our services.
• Business Development: To communicate with you regarding potential collaboration, partnership opportunities, or business proposals that may be of mutual interest.
• Service Improvement: To analyze website usage patterns, identify areas for improvement, and enhance the overall user experience on our website.
• Technical Operations: To ensure the proper functioning, security, and stability of our website, including troubleshooting technical issues and preventing potential threats.
• Legal Compliance: To comply with applicable legal obligations, regulatory requirements, and respond to lawful requests from authorities.

We will not sell, exchange, or transfer your personal data to third parties for marketing purposes without your explicit consent.

6. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Your consent when you submit information through our contact form;
• Our legitimate interests in operating our website and responding to inquiries; and
• Compliance with legal obligations under applicable laws.

7. Disclosure of Personal Data

We may share your personal data with trusted third-party service providers who assist us in operating our website, including hosting providers and email service providers. These providers are contractually bound to protect your data and use it only for the purposes we specify.

We may also use analytics tools to understand website usage patterns. We may also disclose your data when required by law, court order, or other legal processes.

8. International Data Transfers

Your personal data may be transferred to and processed in countries outside the UAE. When such transfers occur, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws, including UAE PDPL and GDPR requirements.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Once the retention period expires, we will securely delete or anonymize your data.

10. Your Rights

Under applicable data protection laws, including UAE PDPL and GDPR (for EEA residents), you have the following rights regarding your personal data:

• Right of Access: You have the right to request confirmation of whether we process your personal data and to access that data.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: You have the right to request deletion of your personal data under certain circumstances.
• Right to Restrict Processing: You have the right to request restriction of processing of your personal data.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format.
• Right to Object: You have the right to object to processing of your personal data based on legitimate interests.
• Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw consent at any time.

To exercise any of these rights, please contact us at ceo@kuna.ae. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

For EEA Residents: If you are located in the European Economic Area and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local supervisory authority.

11. Data Security

We are committed to protecting your personal data and have implemented comprehensive technical and organizational measures to ensure its security, integrity, and confidentiality.

• Technical Measures: Our website uses TLS/SSL encryption to protect data transmitted between your browser and our servers. We employ secure protocols for data transfer and implement access controls to restrict unauthorized access to personal data.
• Organizational Measures: Access to personal data is limited to authorized personnel on a need-to-know basis. Our team members are bound by confidentiality obligations and are trained on data protection best practices.
• Data Minimization: We collect only the minimum amount of personal data necessary for the specified purposes. We do not request or store sensitive personal information that is not essential for our operations.
• Regular Review: We periodically review and update our security measures to address emerging threats and ensure ongoing protection of your personal data in accordance with industry standards and best practices.
• Incident Response: In the unlikely event of a data breach that may affect your rights and freedoms, we have procedures in place to promptly assess the situation and, where required by law, notify the relevant supervisory authorities and affected individuals.

While we strive to protect your personal data using commercially reasonable safeguards, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, and you acknowledge that you provide your personal data at your own risk.

12. Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: ceo@symbiocracy.tech